Privacy Policy
How we collect, use, and protect your information
Introduction
Uplyft is a field sales force management platform that helps organisations track attendance, manage field visits, monitor expenses, and coordinate teams efficiently.
This Privacy Policy explains what information we collect when you use the Uplyft mobile application, how we use it, who we share it with, and the choices available to you. By using the app, you agree to the practices described here.
Information We Collect
We collect the following categories of information to operate the platform:
Account & Profile
- Name, email, phone number
- Employee code and role
- Profile photo
- Reporting manager & team
Location
- GPS coordinates & accuracy
- Background updates while on duty
- ~every 10 min or 200m of travel
Attendance
- Day start & end timestamps
- Selfie & vehicle photos
- Odometer readings
- GPS at check-in / check-out
Visits & Routes
- Customer visit times & photos
- Order details & durations
- Assigned routes
Expenses
- Amount, merchant, date
- Expense category
- Receipt photos
Device & Technical
- Push notification token
- Device platform (iOS/Android)
- App usage logs
How We Use Your Information
- To operate and provide the core features of the Uplyft platform
- To allow Company administrators to monitor field activity, attendance, and performance
- To calculate travel reimbursements based on distance covered
- To process and approve expense and leave claims
- To send push notifications about approvals and job-related events
- To provide technical support and resolve issues
- To improve the reliability and performance of the app
Location Data — Important Notice
Uplyft collects your location in the background while your working day is active. This means location updates are sent even when the app is not open on your screen.
Location data is shared with your Company administrators and your reporting manager so they can view your last known or live location during duty hours.
Location tracking is never active outside a duty session. Once you end your day in the app, all background location updates stop immediately.
Data Retention
We retain your data for as long as your account is active or as needed to provide the service. Attendance, location, visit, and expense records are retained for a period determined by your Company.
When your account is deactivated, personal identifiers may be anonymised or removed, while aggregated business records may be retained for reporting and audit purposes.
Data Security
We implement industry-standard security measures including HTTPS encryption for all data in transit, secure cloud infrastructure, and access controls that limit who can view sensitive data.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using reasonable technical and organisational measures.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to your employer's retention requirements)
- Object to certain types of data processing
Children's Privacy
Uplyft is a professional workplace application intended for use by adults in an employment context. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the app after changes are posted constitutes your acceptance of the revised policy.
For significant changes, we will notify you through a push notification or in-app message.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out — we're happy to help.
Uplyft Support
Email: support@uplyftpro.com
Website: uplyftpro.com